The Coral Resort Flecheiras Villa Sumatera

1. GENERAL RESERVE CONDITIONS a) Check-in is held from 14h to 20h and the checkout from 08 to 11h. The guest's permanence in the apartment after checking the check-out will lead to the collection of a new night. The closure of the daily rates happens at the time of delivery of the key. b) We will not be able to guarantee the continuity of lodging, in addition to the one provided by the guest during the reserve, if there is another reserve made for the specific period or apartment. C) If the host cannot arrive at the scheduled time, we ask you to inform us by phone. D) In ​​making the reservation, the guest assumes to be aware of the rules of the house. 2. Politics a) Smoking is prohibited within the rooms, toilets. b) From 10 pm the silence is paramount to the tranquility of the neighbors, this is very important for the conviviality of the village. Disobeying this standard may cause cancellation of the stay. c) The guests are responsible for the conservation of the rooms. The repair of any damage caused by guests will be charged. d) private parties, friends and guests is not allowed. e) Any damage caused in the property that exceeds the amount of the security shall be charged by the guest. f) Garage is only allowed two cars. g) The large wooden gate should always be closed on the bolt, because if the wind opens you can break it in half. h) Failure to comply with the rules of the house the guest must leave the property and lose payment and security. i) Lessor is not responsible for forgotten objects or money left on the premises. j) We reserve the right to charge the hits in advance during check-in. k) Non -attendance without prior communication on the expected date of arrival, will be considered “at the show” (withdrawal without cancellation), the vacancy will be available for 12 hours, from the entry time. l) We do not accept checks of third parties or postdated checks. m) Objects, furniture, clothing and appliance utensils are entrusted to guests to provide them with comfort and well-being. n) The favor of turning off the lights, television, closing the tap and the door when it is absent from the room. o) It is strictly forbidden to store bikes, motorcycles or any object inappropriate within the rooms. 2-1. Cancellation Policy for reservations with advance payment a) In case of early departure of the contracted daily rates, there will be no return of the amount paid in advance. b) Cancellation request: b.1) more than 30 days in advance of the entry of accommodation (check-in), 100% return of the amount paid, after this period there is no return or right to credit. b.2) with less than 24 hours or on the show ** (non -attendance on the day of arrival), not return and has no right to credit. ** At the show is a withdrawal without cancellation, that is, when the guest does not attend the hotel on the date of reserved entry. Garbage Rules - Trash should be discarded in the collectors arranged in the house. Forbidden to leave garbage in accommodation. Accommodation is ideal for up to 6 people. We wish you to enjoy (m) space and feel as if you were (m) in your home, taking care of using the available objects, rationally using resources such as water and electricity, respecting the rules of the house, keeping the environment clean and organized. Extra guidelines and rules do not wash clothes in the kitchen sink (just dishes). Use the laundry. 2) Avoid using the knife on the table so as not to damage. 3) Do not eat in bedrooms in beds and sofa to prevent them from dirty. 4) Avoid placing molha towels on furniture, beds and sofas. 5) Avoid placing glasses and other objects on top of the furniture. 5) Do not spill coffee powder, oil in the sink, use the trash. 6) Do not handle bleach in accommodation. 8) If you get the stove glass only use the sponge in cleaning. If the dirt is difficult to remove, please contact me for this purpose, do not try to take with other objects (spoon, knife, steel straw) 9) Do not put clothes above paracorpo.10) Enjoy the amenities.